E-learning via Watch & Learn



a. Describe the retail sector as spoken by Lynn Bavage.
The retail sector is a sector whereby many jobs opportunities are being offered. It is a very flexible sector which allows the employee to request for their own working hours according to their schedule. This could enable the job to fit right into their lifestyle and similarly allowing the lifestyle to fit into the job.

b. Why did Lynn Bavage say that retail is the best job in the world?
She believes it is an exciting and enjoyable job as the employees would be working people and many different products.

c. Briefly explain what Tilly’s coffee shop looks for when employing staff.
Ability to communicate, Good time keeping, Reliability & Trustworthiness

d. Name the other retailer showcased in the video.
Tesco

e. Briefly describe the important skills that are outlined in the video. What are the benefits for the retail employees in the video?
There must be confidence to build on the customer service skills. They get to build on their skills by themselves along the way and also they will have their colleagues to guide them along.

f. Outline any two retailing careers that are available at the retailers that are mentioned in the video.
Manager and Check out team leader.